Orders typically ship within 1–3 business days. Express shipping takes 1–3 business days after dispatch, and standard shipping is free for orders over $49. For pre-orders, the approximate dispatch date is shown on the product page. During sales and peak periods, dispatch times may be extended.
Shipping Protection can be applied at checkout and guarantees replacement if your order is confirmed lost or stolen by the courier. If Shipping Protection is declined, replacement for lost or stolen orders cannot be guaranteed.
We offer a 30-day return policy after receiving your item. To be eligible, the item must be unused, with tags, in its original packaging and with proof of purchase. To start a return, contact kavendel.shop@gmail.com. EU customers also have a 14-day cooling-off right where applicable.